Posts Tagged ‘RAC’

Think Twice Before Cancelling Your Breakdown Cover

Monday, November 2nd, 2009

When was the last time you called out a breakdown service for your car?

Chances are it was quite a while ago – modern cars are pretty reliably if they are serviced correctly, after all.

In these economic tough times, saving £50-£100 by cancelling your car’s breakdown cover is understandably tempting. The only problem is that it could cost you far, far more if you do need breakdown assistance but haven’t got cover.

A new report from the RAC highlights the problem. Despite the RAC’s obvious vested interest in signing up new customers, they do have a number of very valid points:

  • The Highways Agency charges a £150 fee if you need to be towed off a motorway – and you may not have much choice in the matter if you have broken down.
  • Garage labour can be costly – the average rate at a franchised dealer is apparently  £90.61 per hour, according to Warranty Direct. Even at an independent garage, the average rate is £56.10 per hour.
  • If you’re in an unfamiliar area, finding a suitable garage can be difficult – meaning you often end up at the nearest franchised dealer for your vehicle. Effective, but costly (this happened to me this autumn, while abroad).

In contrast, RAC membership starts from £71.25 per year and other companies – such as Tesco Breakdown – offer roadside cover for even less. A significant number of breakdowns are fixed at the roadside – especially by the AA and the RAC, whose mechanics seems to be better trained and well equipped for such activity.

If you just make one callout every couple of years, the chances are your breakdown cover will pay for itself and give you great peace of mind.

Think about it.

RAC Solves Missing Spare Wheel Problem

Tuesday, June 9th, 2009

Increasing numbers of cars come without spare wheels. Sometimes this is because the car manufacturer has fitted ‘run flat’ tyres and considers a spare wheel unnecessary, sometimes it’s because the spare wheel is either missing or in need of repair itself.

The RAC attends around 250,000 tyre-related incidents every year and has found that cars increasingly do not have functional spare wheels – usually for one of the reasons I mentioned above.

In this situation, a problem arises. The RAC patrol can’t change the wheel – because there isn’t a good spare – but they can’t tow the car to a tyre centre either, because of the flat tyre.

The result is that a recovery truck has to be called for to take the car to the nearest tyre fitting centre- usually with a wait of around one hour. This is a big delay for the driver and a big cost for the RAC.

To solve this problem, RAC patrols now carry a multi-fit spare wheel that can be fitted (temporarily) to almost any car. This enables the RAC patrol van to tow the car to the nearest tyre-fitting centre for a new tyre – even when the car doesn’t have a spare wheel.

The RAC believes that this will save its members a total of around 2,000 hours per month – getting them fixed and moving again much faster. It sounds like a good idea to me – and one added benefit that the RAC hasn’t mentioned must be a reduction in CO2 emissions – with fewer journeys by tow trucks required.